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2014
April
Further sustained our leading position in the multivendor support industry with the proven and continuous partner model across HP, Dell, Lenovo, NetApp & etc.
2013
December
Continued strengthening our regional coverage in mainland China with 63 direct setup across 45 cities
October
Further established our expertise of Managed Service in supporting our client in travel industry with over 60 outlets in Hong Kong
2012
September
Renamed as SERVICEONE, continued with the same ultimate shareholders (i.e. China Expert Systems Limited and KPN in the Netherlands)
August
Rolled out Korean language support in Service Desk to foster our regional coverage in addition to mainland China, Hong Kong, Macau, Taiwan, Singapore & Malaysia
June
Appointed to be the Authorized Lexmark Service Provider in mainland China
Renewed the GWA "Getronics Workspace Alliance¡± partner agreement with enhanced global coverage
April
Specialized Retail Support Team was formed in Guangzhou to provide 7 x 24 service desk operation
2011
December
Awarded by Dell "Best Customer Experience Depot" in Hong Kong
November
Substantiated our leading position in our regions by having 52 direct setup established in 44 major cities
June
Successfully integrated 450 Dell CIS "Carry-in Service" partners across 330 cities in mainland China
2010
December
Continued geographic expansion with service entities in more than 40 cities across mainland China, Hong Kong and Macau
November
Extended the service partnership with Dell in providing the Carry-in Service in mainland China
May
Incorporated the new business entity in Shanghai Pudong for further business development in the region
March
Further the partnership with NetApp and became Authorized Service Provider in Hong Kong
February
Appointed to be NEC Server Service Provider in mainland China
2009
November
Further investment in mainland China with 7 offices established and enhances the geographic coverage to 35 major cities
October
Appointed to be Authorized Apple I-Phone Service Center
March
Became one of the seven founding members of the newly launched Getronics Workspace Alliance, an international partner network spanning the European, American, Middle East and Asian markets
February
Appointed to be Authorized Microsoft Hardware Product Service Provider in mainland China
 
2008
Dec
Appointed to be NetApp TPM "Third Party Maintenance" Partner in mainland China
June
Consolidated the Helpdesk operations in mainland China under Guangzhou operation
April Entity established in Macau for business expansion
February Certified Microsoft Gold Partner in China
January Established the Service Helpdesk Center in Guangzhou
 
2007
December
Appointed to be Dell DSP "Dell Service Provider" for services provisioning in Hong Kong & Macau
November Renamed as ServiceOne Getronics after the mergers
October
Integrated with Getronics' Infrastructure Services operations in mainland China, Hong Kong & Macau
October Getronics Service Partner in the region to support the global customers
September Getronics became strategic investor & partner with 30% shareholding
May Further investment in mainland China, 100% owned BJ Direct Service Company
 
2005
April
New stage of geographic coverage across China & Hong Kong, more than 30 setup with service & support capabilities
January Appointed to be D-Link service provider in mainland China.
 
2004
September Restructured & become a wholly owned subsidiary of CES.
August
Joint venture with BJ Direct Service Co. in mainland China.
June
Appointed to be NEC authorized service provider on Server product in mainland China.
 
2003
October Appointed by Asus to be the service provider in mainland China.
June
Appointed to be 3M products services logistic provider in mainland China.
May Became IBM Service Partner in Hong Kong.
 
2002
October Appointed by Fuji Xerox to provide the parts logistic support in mainland China.
September
Entered the partnership with Apple Computer in providing service support to their customer in mainland China.
August Awarded ISO 9001-2000 certification in mainland China.
 
2001
November
Entered the partnership with Vsource in supporting Gateway Computers customers in Hong Kong, Singapore, Malaysia, New Zealand & Australia.
November
Launched Infrastructure Management Services in Hong Kong and mainland China.
November
Launched Infrastructure Management Services and Professional Services in Singapore.
October
Appointed by Samsung to provide service support to Samsung notebook customers in mainland China.
September
Selected by Legend Computer as the service support partner in mainland China.
June
Dell Hong Kong Appoints ServiceOne as service provider in the education sector in Hong Kong.
February
Incorporated the wholly owned subsidiary in Guangzhou, mainland China.
 
2000
December HP Authorized Replacement Center in China.
July
Appointed by Dell Hong Kong as the Authorized Services Provider for City University for system upgrade project.
July HP (Printer and Scanner) Services Provider in mainland China.
June Dell Services Provider in Hong Kong.
February Ingram Micro (China) Limited Service Provider in mainland China.
January BIS (Bridge Information System) Service Provider in Hong Kong.
 
1999
December BIS (Bridge Information System) Service Provider in mainland China.
October HP Consumer PC Service Provider in China.
 
1998
August Dell Service Provider in China.
 
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